You need repeat customers to have a successful long-term creative business. Repeat customers are the easiest customers. Think about it, they know your product or service. They trust your brand. …
Check and respond to your business emails and phone calls and voice mails daily. Clients don’t wait, they find other services. When a client makes a request, they want to…
No matter how good your product or service is, if you are in business long enough, you will come across an unhappy customer. Come up with a plan to deal…
Attending networking events is a great idea for your business. But with so many people at these events, you need optimize your time. If the networking event lasts 2 hrs,…
Are you still using Hotmail, Yahoo, AOL, or Gmail for your professional email address? The saying remains true, first impressions are Everything. In the online world, your first impression is…
So you’ve invested your time developing your product. You have done your market research and you have a product that people want to buy. It is finally launch day for…
So you’ve invested your time and money in training them. They know the ends and outs of your business. They know your clients. Your clients know them. The truth is,…
After working with clients and customers, Don’t be afraid to ask for valuable feedback. There are several ways to ask your clients for feedback. You can ask them to complete…
Let’s face it. For every service you provide, there are hundreds of others who provide the same service. When a potential customer or client tries to contact you or…
Every successful entrepreneur eventually comes to the point where they have to quit their day job to focus on their own business. Before you decide to take that big leap,…